clearPath controls what a user can do through Roles. Every user is assigned exactly one role; the role's permissions and unit assignments decide the pages, actions, and units the user can reach. Permissions are additive — if the matrix does not grant access, the role cannot reach that feature.
clearPath ships with sensible defaults — HH Administrator with full access to configuration, reporting, and auditing, and HH Observer who can record audits but cannot change configuration — and you can define as many additional roles as your organization needs.
Request for Information Compare EditionsThe Roles list is where you see every role on the account at a glance — its name, type, status, and the number of users assigned to it. From here you can edit, delete, or create a new role. A role with users still assigned to it cannot be deleted until those users are reassigned, so you cannot accidentally orphan an account.
The General tab carries the role's identity and the master switches that gate every user inside it. Disabling the role at the top is the fastest way to lock out a population at once — useful when a contract ends or when a department needs an emergency stop.
The permission matrix lists every feature in clearPath. Tick each feature the role should have access to and leave the rest unchecked. Permissions are additive — if the matrix does not grant access, the role cannot reach that feature, even if other settings would allow it. There is no implicit access in clearPath; every right is explicit.
Unit Assignments limit a role to specific units. Tick each unit the role is allowed to audit; leave the rest unchecked. A role with no units ticked can audit in every unit (the default); a role with at least one unit ticked is restricted to that list. This is how you build site-specific or unit-specific roles without writing custom logic.
Role-based permissions are included on Enterprise and Ultimate editions. Build roles that match your org chart, your IT review, and your compliance program — without custom development.
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